It's 2am. A customer's boiler has broken down. They're freezing. They call you... no answer. They call the next plumber on Google. That's £350 you just lost.
You're under a sink fixing a leak. Your phone rings. You can't answer—your hands are covered in pipe grease. That customer calls your competitor instead.
Missing emergency calls at 2am costs you £350+ per callout
Can't answer when you're on job sites or in crawl spaces
Winter demand spikes—you're overwhelmed with calls
Customers forget annual boiler services
FlowPro's AI assistant answers every call—even at 2am when you're asleep. It books emergency callouts, qualifies jobs, and collects customer details before you arrive.
Answers 24/7—emergency boiler breakdowns at 2am? Handled.
Qualifies jobs: "Is it a burst pipe or a dripping tap?"
Provides instant quotes for common jobs
Sends annual boiler service reminders automatically
It's 2:30am. A customer's boiler has broken down. Here's what happens:
Customer (2:30am)
"Hello? My boiler's broken down and the house is freezing. Can someone come out tonight?"
FlowPro AI
"I understand this is urgent. I can book an emergency callout for you right now. Can I get your postcode and a brief description of the issue?"
Customer
"SW1A 1AA. The boiler won't turn on at all and there's no hot water or heating."
FlowPro AI
"I've booked you for an emergency callout. Our engineer will arrive between 7-9am this morning. The emergency callout fee is £350. You'll receive a confirmation text with the engineer's details shortly."
Result: £350 Emergency Callout Booked
You wake up at 7am to a text notification with the job details. The customer is happy they got help immediately. Without FlowPro, they would have called your competitor and you'd have lost £350.
Never miss a 2am boiler breakdown again. Your AI assistant answers every call, even when you're asleep.
AI asks the right questions: 'Is it a burst pipe or a dripping tap?' so you know what to expect before arriving.
Books emergency callouts, routine maintenance, and annual boiler services directly into your calendar.
Provides pricing for common jobs: 'Boiler service: £80-120, Emergency callout: £350+'
Automatically reminds customers when their annual boiler service is due. Increases repeat business by 40%.
Trained on plumbing terminology and common issues. Sounds like a real plumbing receptionist.